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This Web site and the related Web sites contained herein (collectively the "Site") make available information on hotels and resorts owned and managed by Jumeirah LLC trading as Jumeirah (under license from Jumeirah Beach Resort LLC) limited liability company incorporated in Dubai, Commercial registration number 57869, share capital Dhs. 300,000 fully paid up, of P.O. Box 73137, Dubai, Unitd Arab Emirates and having its head office at Level 8, Emirates Towers Office, Sheikh Zayed Road, Dubai. For the purposes of this Privacy Policy "We", "Our" and "Us" refer to Jumeirah LLC. By accessing and utilizing this Site, you agree to be bound by the following terms and conditions, so please carefully read this section before proceeding.


Policy Summary

We respect the privacy of our users, and do not collect information from you without your knowledge. We need the following information in order to process your requests: your name, e-mail address and mailing address. If you are making a reservation, we also require your credit card number and its expiry date. We use the information we collect to process your requests and to notify you of its status. We will not release your registration, personalization and usage data to outside organizations. We may however use information collected for market analysis and we may provide aggregate statistics to reputable third party vendors. We will not include any information that will personally identify any individual to any third party.


You acknowledge and agree that we may, from time to time, access your account and other parts of the service as necessary to identify, investigate or resolve technical problems or to respond to service complaints.


If you choose to personalize this Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. We reserve the right to refuse service, terminate accounts, or remove or edit content at its sole discretion.


Please use Internet E-Mail only to send us non-confidential notes. Do not include confidential personal or private information. For your protection, our responses will not include any confidential information. Please do not use Internet E-Mail to send us transaction instructions. Customers who choose to send Internet E-Mail messages to Us that contain confidential, private or personal information do so entirely at their own risk.


Cookies


When you visit our Site, you are initially given a "cookie", and your computer is assigned an ID number. A cookie is a commonly used device which stores information placed by a Web site in a storage place on your own computer. Our cookies do not contain any personally identifying information. We use cookies to track your computer's usage patterns on our Site, and to enhance your visit to the Site. We also use cookies to collect and maintain aggregate Web site data (such as the number of visitors to a particular site) which helps us see which areas are popular with our users and which are not. Among other things, this helps us improve and update the Site, based on such data as total number of visitors and pages viewed. If you don't like cookies, your web browser likely includes an option that allows you not to accept them. We don't recommend using this option, however, as it makes browsing our Site a less enjoyable experience because the Site is not able to recognize you and your preferences for information.


Once you have visited our Site and accepted our cookie, your ID number is automatically assigned to your computer whenever you surf our Site. Despite the fact that you remain anonymous until you enter personal information in the Site, the ID number allows us to log your session, so that we may better assist you should you need some individualized service or support. Once you enter personal information in the Site, we associate your ID number with your contact information so we can recognize you on a future visit. We also use it to keep track of your "hot buttons" (information that appears to be of personal interest to you).


Emails about Special Offers and Opt-Out


It is our intention to only send you e-mail communications that will be useful to you and that you want to receive. We may occasionally send notifications of new products, services or offers from us to your designated email address. You may opt out of receiving these notifications from us at any time by informing us at this email address webmaster@jumeirahinternational.com


Making a Hotel Reservation

If you elect to make a room reservation through Our web sites and do not have an established user profile, you will need to furnish your name, telephone number, email address and credit card type, number and expiration date, in addition to the dates of your stay, the number of rooms you will require and the number of adults and children online. The information you furnish when making a reservation will be used to fulfill your reservation and may be used as otherwise disclosed in this policy.


Meeting Planners - Request for Proposal

Meeting Planners that are interested in receiving information concerning rates and availability at a particular Jumeirah hotel can do so by completing an online "Request for Proposal" ("RFP") with their contact information and meeting requirements.


Sending e-Postcards

On certain of Our individual hotel web sites for Jumeirah you may have an option to send an e-Postcard. An e-Postcard is a fun, easy way for you to electronically share images of a Jumeirah hotel with someone else.


If you elect to send an e-Postcard, you will be required to provide your name, your email address, and your recipient's name and email address, along with your brief text message. As information you provide in connection with an e-Postcard is not encrypted with SSL technology, you should exercise good judgment about the nature of the information you include in an e-Postcard.

The message you send will contain a unique URL that will point to where the e-Postcard may be located. The content on the URL, and the database that stores information about your e-Postcard, will be deleted after 7 days once the recipient has viewed it, or after 30 days if it has not been viewed by the recipient by then.


Links To Other Web sites

We are not responsible for the data collection practices, the privacy policies or the content of Web sites other than this Site, including any Web sites that are accessible via a link from this Site.


Modifications

We reserve the right to modify this Privacy Policy at any time without notice and such modification shall be effective immediately upon posting of the modified policy on this Site. Accordingly, your continued access or use of this Site is deemed to be your irrevocable acceptance of the modified policy. However, we will seek your consent if we want to use your Personal Information for purposes other than those you have agreed to previously.


Legal Terms and Conditions

Your use of Our Site indicates your agreement to this policy and your agreement to be bound by Our Legal Terms and Conditions.


What Information Is Secure And What Isn't?


We always take the utmost care to ensure that the data we obtain from you is not used in a way that you may be unaware of or not agreeable to. For example, due to the personal nature of the information you give when making a reservation, the reservation system is secure, such that your credit card number is protected.


However, there are a few special cases worth noting when you are contemplating giving personal information to us. It is important to note that any e-mail communication to and from our Site is not secure. This is a risk inherent in the use of e-mail. Please be aware of this when requesting information or sending forms to Us by e-mail (from the Contact Us section of the site). We recommend that you do not include any confidential information when using the e-mail forms in the site (for example do not provide credit card numbers here). For your protection, our e-mail responses to you will not include any confidential information.


Conclusion

Your privacy concerns are important to Us. We hope this privacy policy has been helpful to you. If you have questions regarding this privacy policy, please feel fee to email Us at webmaster@jumeirahinternational.com.

 

 
 

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Jumeirah Lowndes Hotel, 21 Lowndes Street, London, SW1X 9ES, Tel: +44 207 823 1234
Fax: +44 207 235 1154 Email: contact@lowndeshotel.com
Jumeirah Carlton Tower, Cadogan Place, London, SW1X 9PY, Tel: +44 207 235 1234
Fax: +44 207 235 9129 Email: contact@carltontower.com